Office 365 Frequently Asked Questions

 

1: Does the P1 plan allow shared calendars?

A: Yes, it does.  You can share your Exchange calendar OR you can create one or more shared calendars in SharePoint.

2: What is the maximum number of users on the P1 plan?

A: 50.

3: How come the password I wanted won't work?

A: Does it have spaces in it? Office365 passwords can't be longer than 16 characters and don't allow spaces. Mixed case and numbers are good though.

4: Is it true that a SharePoint List or Library is limited to 5,000 items?0

A: Not exactly, no. A SharePoint List or Library is limited to 50 MILLION items and no single item can be larger than 2GB in size. You do have to be careful about running queries that could cause more than 5,000 items to be locked at once though - that can cause some significant performance problems with SharePoint 2010.

5. My Outlook suddenly won't connect to Office 365! Is the server down?

Maybe. But it's also possible that your password has expired and needs to be changed. Office 365 does that periodically - and sometimes without warning. Try logging into the Office 365 web site (http://www.office365.com click "sign in" at the top right if you're not already signed in). If your password needs changing Office 365 will prompt you to do so.

If it lets you log in with your OLD password then go to the Service Health dashboard. Click "Admin" at the top of the page and find "Service Health" at the bottom of the navigation pane on the left. It will take you to this page where you can see what the current (and recent) status of the Office 365 servers is. If you see a Red X Service Interruption or an Amber exclamation point. Service degradationthen the server is having an issue that hopefully will be cleared up soon.


6. Is it true that the P-plan of Office 365 limits me to 500 e-mails a day?!

Well, not exactly. Actually it limits you to 500 RECIPIENTS a day. Which means that if you send a single e-mail message with 10 people listed in the TO field...that counts as 10 e-mails. So you'll likely get somewhat less than 500 e-mails a day unless you only ever send your e-mail to a single recipient.

The good news is that 500 recipients in a day is a lot more than it sounds like and most normal users aren't likely to hit that limit very often. If you're concerned go to your Sent Items folder and count how man e-mails you send in a typical day. If it's less than 100 (like most folks) the chances are excellent that you'll never see this limit.  If it's more than 300, well, then you might.

The E-plans of Office 365 raise the limit to 1500 in a day.

And by "day" they mean in a 24-hour period.